Zoomer Stops Working Occasionally

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Zoomer Stops Working Occasionally

Postby robmunach » Wed Aug 29, 2018 8:41 am

Title says it all. I have to re-boot to get it to work again (not just restart Powercadd)
I am running 9.1.5 (10.1.3 v5 WT) on a 27" iMac with Sierra.
Has this ever happened to anyone else? If so, does the updated version of Powercadd fix the issue?

Thanks!
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Re: Zoomer Stops Working Occasionally

Postby David Scott » Wed Aug 29, 2018 9:35 am

Yes, it's happened to me a couple of times running 9.1.8 on High Sierra so the latest update doesn't fix it. I've no idea how to repeat it but I remember the first time it happened I tried reinstalling, deleting preferences etc and it was only when I rebooted the Mac that it came back. Very strange.

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Re: Zoomer Stops Working Occasionally

Postby robmunach » Wed Aug 29, 2018 10:15 am

Thanks David.
Mine started working again on its own this time a few minutes after a Powercadd restart - strange.
I can't seem to repeat it either.
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Re: Zoomer Stops Working Occasionally

Postby Alfred Scott » Wed Aug 29, 2018 10:18 am

None of the proposed solutions will fix this, so forget about reinstalling the software, rebooting the machine or PowerCADD. All of these will not do a thing and are wasted efforts.

Zoomer looks directly at the keyboard, and there are no layers of software between Zoomer and the keyboard.

The problem is the keyboard: dirt, bad connection, stuck key, maybe caps lock down? New keyboard? Maybe just slap it around!

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Re: Zoomer Stops Working Occasionally

Postby robmunach » Wed Aug 29, 2018 2:19 pm

Alfred, It is not the keyboard. This happened on my old machine as well.
My caps lock is always down when I use Powercadd.

It must be something else. Rebooting fixes it 100% of the time.
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Re: Zoomer Stops Working Occasionally

Postby Alfred Scott » Wed Aug 29, 2018 3:57 pm

Hmmm. There is a new data type involved. Maybe it gets polluted and stops working reliably.

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Re: Zoomer Stops Working Occasionally

Postby patrickm » Wed Aug 29, 2018 8:35 pm

It happens to me, too, so I just quit/restart PowerCADD and that seems to fix it. I'm on a 27" iMac running Sierra.
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Re: Zoomer Stops Working Occasionally

Postby CJH » Thu Aug 30, 2018 2:52 pm

Try restarting the keyboard by either unplugging the USB port or removing/replacing batteries.
I find if I rest a hand on the trackpad for too long without moving (such as napping...) the curser freezes and a restart of the trackpad fixes it (by removing / replacing batteries).
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